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E-Commerce - Team Leader.

  • 19 Sep 2019
  • Navi Mumbai
  • As per Industry Standards
  • 2 to 4 yrs

Job Criteria:

SECTOR: Technology (IT, Telecom, Dot Com, etc.)
INDUSTRY: E-commerce, Dot coms, Web Solutions
FUNCTION: Administration / Operations
SPECIALIZATION: Office Management & Coordination
QUALIFICATION: BBA/BBM/BBS
KEY SKILLS: Team Leader, Team Handling, Follow-ups, Customer, Courier, E-commerce.
ROLE: E-Commerce - Team Leader.
VACANCIES: 1

Job Responsibilities:

  • Need to maintain follow-ups.
  • Need to be open to the handle workload.
  • Capability to coordinate the customer simultaneously with the respective courier company.
  • Good grasping power as the training period is extremely short.
  • Researching, Innovative Ideas to resolve the issue & Email drafting.
  • Should be open to learn more about the process & be willing to do any kind of job role.
  • Punctuality & Good attendance required.
  • Handling complaints from team members and customers.
  • Handling team of 5-6 members.

Required Exp & Skills:

  • 1 year experience as Customer Care in E-commerce / Logistics / Courier / Transportation or Export / Import / Trading mandatory.
  • Candidate should have experience in team handling.
  • Candidate should have experience from the E-commerce industry
  • Age 20 - 35 years.
  • Fluent English

Specifications:

  • Job Type: Full-Time.
  • Salary: ₹3,00,000 to ₹3,60,000 / Annum.
  • Education: Bachelor's (Required).
  • Location: Navi Mumbai; Maharashtra.

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